Check it out

My Kenmore electric clothes dryer died on me yesterday.  I had already dried one load and wanted to dry the sheets next, but when I pushed the start button, the dryer wouldn’t start.  There were four more loads to wash and dry.  What to do?

Knowing from experience that Sears would not be able to repair it until next week, I called BUDGET APPLIANCE REPAIR.  According to their ad, they provide 24 hour/7 day SAME DAY in-home service for all makes and models, and offer free service charge with repair.  I called the Honolulu branch.   The woman who answered asked for my zipcode and then said that a technician was in my vicinity and would appear at my home in about an hour.  The technician called me later to say he was on his way. 

Examining the dryer, he told me what was wrong with it and how much it would cost to replace the motor and blower wheel.  He finished the job within an hour.  Voila!  The dryer now works.  There is a 30-day warranty on labor and a one-year warranty on parts.

If you want speedy repairs, check the company out.

By the way, this Kenmore dryer sucks.  It was purchased in 2001 and has been repaired 3 times.  Lesson:  Do some research and get something better next time.

10 Responses to “Check it out”

  1. kavita saharia Says:

    Thank god you got help in time…four more loads pheww.Its only when our daily use appliances give up we realize their importance….i always wonder how my grandmother managed her life with 11 kids and no such help.

  2. gigihawaii Says:

    I guess I could have hung the laundry on a clothes line in the backyard. David would have to install one. However, there is so much dirt and dust blowing from the home construction next door that my laundry would get dirty. So I prefer to use the electric dryer.

  3. Quilly Says:

    Wow! Great service! Was the price reasonable? And thanks for sharing. I live Kuli’ou’ou — is that in their service vicinity?

  4. gigihawaii Says:

    It cost $291. Not cheap, but it cost less than a new dryer. BUDGET APPLIANCE REPAIR has 3 branches on Oahu: Leeward, Honolulu, and Windward, so I believe your neighborhood is covered by them.

  5. DrumMajor Says:

    Gigi — Is natural gas used much in Hawaii? Does it even exist? I’m figuring it’s hard to put down such pipe in the mountain areas. I like gas dryers, but electric ones are becoming more popular. We have gas water heaters in most Kansas homes.

    I found a “gently used/scratch/dent” appliance store 30 years ago. They’ve only sold Maytag or top line items, but for a much better price with 90-day full warranties. The better equipment (heck, Kenmore used to be better,) has lasted me years. Their repairs were reasonable, or they’d even advise us how to do repairs with just their parts, like with the washing machine’s water intake/outtake valve that can wear out over the years.

    I used the public laundry mat to dry clothes when I moved and was waiting for a gas line to be installed for my dryer. All loads done at once!

    Cheers, DrumMajor

  6. tokyo5 Says:

    Clothes dryers aren’t used in Japan. (Neither are dishwashers).

    Japanese people wash clothes everyday and hang them outside to dry.

    Hawaii is a small island like Japan and it’s so warm there, I would’ve thought using clothes-lines was popular there too.

  7. gigihawaii Says:

    DM, I believe LizKauai has a gas dryer. Some homes use gas, but I have used only electric appliances all my life.

    T5, my mother does not have a dryer and hangs her wash either in the backyard or in the garage. My sister’s underwear was stolen when hung in the garage. The gall of the thieves! They just walked in and took it.

    As for me, the clothes in the dryer come out fluffy and clean.

    • tokyo5 Says:

      >My sister’s underwear was stolen when hung in the garage.

      Does that happen in America too?

      It’s a common problem in Japan. Everyone here knows that if you live on the ground floor that you can’t hang women’s underwear outside (those get hung to dry indoors, unless you live in an upstairs apt.)

      • gigihawaii Says:

        The trouble with hanging laundry to dry indoors is that the clothes smell bad when they are dry. Mildewy? Moldy? Clothes don’t smell fresh.

        When I throw my laundry into the dryer, I always add a BOUNCE sheet of paper that makes everything smell nice and soft.

  8. musings Says:

    We do hang our clothes out to dry but because of the frequent showers, we have to always be on the lookout. We still need the dryer when it rains or for certain clothes that I don’t want U’s on.

    You were lucky to get a good repair person. We’ve done a bunch of research on getting the right bed and you know what? It’s still not good. Sheesh! We’ll see what happens. Sometimes, it’s just luck.

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